Citibank Customer Care Phone Number Contact Details
Citibank India is one of the Indian private sector bank operating in India since 1902. Citibank India having its headquarter in Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States. Citibank India was established in 1902 in Calcutta (Kolkata), Citibank has a long history in India. Currently, Citigroup, the owner of Citibank India, is the largest foreign direct investor in financial services in India with a total capital commitment of approximately US$4 Billion in its onshore banking and financial services business and its principal and alternate investment programmes. It operates 44 full-service Citibank branches in 31 cities and over 700 ATMs across the country. Citibank is an employer of about 7,500 people.
It provides various products and services along with the banking options it offers. It offers banking option like Personal Banking, Corporate Banking, SME banking and NRI Banking. It offers Banking accounts like Citibanking Account, Citigold, Citibank Suvidha, Citibank Savings Account for Expatriates. It offers different loans like Personal Loan, Home Loan, Mortgage Loan, CitiHome One Loan and many more. It also offers and provides Insurances on Life, Health, Travel, etc. It also offers debit and credit card service. Mobile Banking and Internet Banking are also provided by Citibank India for easy and time saving banking.
CitiBank Customer Care Phone Contact Details
There are many customer care numbers, customer care toll free number provided by Citibank India as the customer care support for the Indian customers. Here in this post, we will share the customer care phone numbers provided by the Citibank India.
Citibank Toll Free Helpline Number: 1800-22-6747 (MTNL/BSNL lines)
This is the customer care toll free number for the Indian Customers provided by Citibank India. The customers having query or if they need any support then they can call on this number from MTNL/BSNL lines and this is a toll free number so no call charges will apply.
Citibank Customer Care Number: 39705555
This is the customer care number for the Indian Customers provided by Citibank India. The customers having query or if they need any support then they can call on this number and this is not a toll free number so call charges will apply.
Citibank 24×7 Citphone Number
Citibank Credit Cards Customer Care
Citibank Debit Cards Customer Care
Citibank Customer Care Number (Others)
Citibank Customer Care Number (For Collection related Issues): 011-66218500 / 011-42791101
The customers having collection related issues or queries can call on these helpline numbers. These numbers are available at service from 8:30am to 5:30pm (Monday to Friday) and 8:30am to 3:00pm (Saturday). These numbers are not available on Sundays and Holidays.
Citibank Customer Care Helpline Number (RTGS / NEFT)
The customers having any issue or query related to RTGS / NEFT can contact the Citibank India on the numbers we are sharing below. There are numbers provided by Citibank India for Chennai, Gurgaon and Mumbai. Check it out below.
| Location | Phone Number |
| Chennai | 044-28522484 |
| Gurgaon | 0124-2542484 |
| Mumbai | 022-28232484 |
If you need escalation then you may contact the person on the phone number and email id we have provided below for the RTGS/NEFT.
Citibank Customer Care Phone Number: 39707464 (local dialing)
Citibank Email ID: principal.nodal.officer@citi.com.
Citibank India Customer Care Mailing Address Contact Details
The customer having query or complaint can also write to Citibank India. We are sharing both addresses for Ordinary and Registered Post.
| Ordinary Post | Registered Post |
| Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai-600002. | Citibank N.A., Mail Room, No. 2, Club House Road, Chennai-600002. |
Citibank Important URLs
Citibank Online Services: www.online.citibank.co.in/products-services/online-services/online-services-home.htm?eOfferCode=CSHMWA
With this link, customers can get the details and information about the online services offered by Citibank India.
Citibank Online Query: www.online.citibank.co.in/customerservice/online-query.htm?eOfferCode=CSLFTNV
The customers can also contact the Citibank India for the online for the queries they are having.
Grievance Redressal: www.online.citibank.co.in/customerservice/grievanceredressal.htm
This link will help the customers to have the details related to Grievance Redressal in Citibank India for their issues.
Citibank India Official Website: https://www.citibank.co.in
For more and reference, customers can visit the official website of Citibank India, mentioned above.